Our Policies

Play Clothes Collection: All items in the Play Clothes Collection (monogrammed/appliqued tees and bloomers/shorts) have a 4-6 week turnaround time from the date the order was placed.

Fall /Spring Collection: All items in the Fall Collection have a 10-12 week turnaround from the date the order was placed, barring that there are no extenuating circumstances such as natural disasters (ie Hurricane Harvey) and/or unforeseen fabric back orders which can extend the turnaround by several weeks. We will gladly issue a merchandise credit or refund ,without penalty, if these issues arise and delay for shipment's arrival.  Please make note, all custom orders are FINAL SALE items. We will NOT accept returns nor issue merchandise credit for these items. Please keep this in mind when placing your order with us. 

For any assistance with order inquiries or assistance placing an order please email wood.charlotteproper@gmail.com 

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